Lodge a Grievance

Complaints are tracked with a reference number and handled under the bank's grievance redressal policy

Every submission is given a tracked reference number (e.g. G2026-000123) that you can use to check its status on the site at any time. Fields marked * are required.

Your Name * Please enter your name (3-120 characters)

Mobile Number * Please enter a valid 10-digit mobile number

Email (optional) Please enter a valid email address

Complaint Category * Please select a category

Member / Certificate No. (optional) Enter only letters, numbers or / and -

Membership Application No. (optional) Use the M2026-000123 style application number

Describe Your Grievance * Please describe the issue (30-4000 characters)

I consent to the bank processing the details above to investigate and resolve this complaint. Please tick the consent box to submit

Prefer another channel? Call 8400-8700-80 (Mobile) or 0171-2600716 (Head Office, Ambala Cantt). You may also escalate an unresolved grievance to the RBI Integrated Ombudsman at cms.rbi.org.in. The bank normally responds within 7 working days.

Lodge a Grievance

✅ Grievance Received